How long does it take for my LTE-A service to activate?

Your service can take up to 24 hours to activate.
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How many LTE at Home Services can I order?

We are limiting the number of the free router promotion to 3 per customer.

Is my first payment and data pro-rated?

Yes, we pro-rata our LTE services. That means, if you sign up halfway through the month you will...

Do I need to buy a LTE router?

Get a free-to-use premium LTE router when you sign up. Please note that if you cancel your LTE...

Can I upgrade or downgrade?

Yes. Upgrades and Downgrades are scheduled for month end.

Does the LTE Router support different internet connections?

Yes, both LTE and Fibre connections will work, ADSL and VDSL are not supported.

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